Manufactura.ai LogoManufactura.ai

Privacy Policy

Privacy Policy

Last Updated: 14 May 2025

This Privacy Policy describes how Manufactura.ai ("Manufactura", "we", "us", or "our") collects, uses, and shares your personal information when you use our website at usemanufactura.com, including any associated domains, web applications, tools, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Service.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

  • Account Information: Name, email address, password, and other information you provide when creating an account.
  • Billing Information: Payment details, billing address, and transaction history.
  • User Content: Information you input when using the Service, such as website designs, text, images, and other content.
  • Communications: Information you provide when contacting us, responding to surveys, or engaging with our support team.

1.2 Usage Information

We automatically collect certain information about your interaction with the Service:

  • Device Information: IP address, browser type, operating system, device identifiers.
  • Log Data: Access times, pages viewed, time spent on pages, referring websites.
  • Cookies and Similar Technologies: Information collected via cookies, web beacons, and similar tracking technologies.
  • Usage Patterns: How you navigate and interact with the Service, features used, and actions taken.

2. How We Use Your Information

We use your information for the following purposes:

  • Providing the Service: Operating, maintaining, and improving the Service.
  • Account Management: Creating and managing your account, authenticating users, and providing customer support.
  • Processing Payments: Facilitating transactions and sending related communications.
  • Communications: Responding to your inquiries, sending service updates, and marketing communications (where permitted).
  • Analytics and Improvement: Analyzing usage patterns to improve the Service and user experience.
  • Security: Detecting, preventing, and addressing technical issues, fraud, and other harmful activities.
  • Legal Compliance: Complying with applicable laws, regulations, and legal processes.

3. AI Functionality and Data Processing

3.1 Third-Party AI Services

We use third-party AI services (such as OpenAI, Anthropic) to power certain features of the Service. When you use these features, your inputs may be temporarily shared with these providers to generate outputs.

3.2 AI Data Processing

Unless you explicitly opt in:

  • We do not use your personal information or user content to train AI models.
  • Third-party AI providers are contractually restricted from storing or using your data beyond the immediate request processing.
  • AI-generated outputs are provided "as is" and may contain inaccuracies or errors.

4. How We Share Your Information

4.1 Service Providers

We may share information with third-party vendors and service providers that perform services on our behalf, such as:

  • Cloud hosting and infrastructure providers
  • Payment processors
  • Customer support services
  • Analytics providers
  • AI service providers

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose information if required to do so by law or in response to valid requests from public authorities.

4.4 With Your Consent

We may share your information with third parties when you have provided your consent to do so.

4.5 Third-Party Payment Processing

We use Paddle.com as our Merchant of Record. Paddle provides all customer service inquiries and handles returns. When you make a purchase, your payment will be processed by Paddle.com, who is responsible for billing and collection.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

6.1 Account Information

You can access, update, or delete your account information by logging into your account or contacting us at [email protected].

6.2 Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.

6.3 Cookies

Most web browsers allow you to control cookies through their settings. However, refusing cookies may prevent you from using certain aspects of the Service.

6.4 Data Subject Rights

Depending on your location, you may have rights regarding your personal information, such as:

  • Accessing your personal information
  • Correcting inaccurate information
  • Deleting your personal information
  • Restricting or objecting to processing
  • Data portability
  • Withdrawing consent

To exercise these rights, please contact us at [email protected].

7. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. When we transfer your information, we take steps to ensure that your information receives an adequate level of protection.

8. Children's Privacy

The Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Third-Party Links and Services

The Service may contain links to third-party websites and services. We are not responsible for the practices of such third parties. We encourage you to review their privacy policies before interacting with them.

11. California Privacy Rights

California residents have certain rights regarding their personal information under the California Consumer Privacy Act (CCPA) and other state laws. These may include the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information.

12. European Economic Area (EEA) Privacy Rights

If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR). The lawful bases for processing your personal information include consent, performance of a contract, compliance with legal obligations, protection of vital interests, public interest, and legitimate interests.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 [email protected]